QLDC satisfaction level drops to 4% - down from 15%

The latest results from a survey measuring overall community satisfaction levels with the Queenstown Lakes District Council have dropped to just four percent, down from 15 percent in 2023 - it was then, even at 15 percent, the lowest score for all of New Zealand.

The council dropped the satisfaction ratings from this year's 2024 Quality of Life Survey, saying it would instead run a separate trust and confidence survey next year.

Crux has duplicated the QLDC 2023 survey. All five of the 2023 QLDC performance indicators are now at 10 percent or less in 2024.

Here are the results so far after 1,388 Crux responses, compared to the official survey a year earlier.

Our survey is still open and you can take part here.

Please rank QLDC by the following performance measure: Overall council performance

2023: 'Satisfied' or 'Very satisfied' - 15 percent

2024: 'Satisfied' or 'Very satisfied' - Four percent

2024 overall council performance

Please rank QLDC by the following performance measure: For information you receive

2023: 'Satisfied' or 'Very satisfied' - 39 percent

2024: 'Satisfied' or 'Very satisfied' - 10 percent

2024 For information you receive

Please rank QLDC by the following performance measure: Opportunities to have your say

2023: 'Satisfied' or 'Very satisfied' - 32 percent

2024: 'Satisfied' or 'Very satisfied' - Nine percent

2024 Opportunities to have your say

Please rank QLDC by the following performance measure: Elected members

2023: 'Satisfied' or 'Very satisfied' - 15 percent

2024: 'Satisfied' or 'Very satisfied' - Seven percent

2024 Elected members

Please rank QLDC by the following performance measure: Council's preparedness for the future

2023: 'Satisfied' or 'Very satisfied' - 10 percent

2024: 'Satisfied' or 'Very satisfied' - Four percent 

2024 Council's preparedness for the future

The QLDC Quality of Life Survey received 1,767 responses. It was open from October 16 until November 19, 2023. 

The Crux survey used the same council performance questions as in 2023 and was published via Crux channels on October 7, 2024.